To reserve a seat with our Pennsylvania Prom Limo service, it is best to contact us as early as you can know the time and date of the occasion. A reservation made earlier will ensure that we have the exact limousine that you need. To make a reservation simply contact us to reserve our Pennsylvania Prom Limo service over the phone or online!
A no-show is highly advisable. Do not leave the location if your driver isn’t at the pickup location. Contact our office to schedule transport or relay information to the driver. If you were in another location or the driver tried to call, but failed and you leave, then you will be charged a no-show fee. The cost is the total cost of the trip.
If something happens that causes you to experience an inconvenience (traffic, family, hair appointment, etc), then simply contact our drivers instead of waiting. The driver will wait at the location you normally pick up – whether it’s in the city center or at a private location. The driver could wait up to an hour when you’re coming from an airport. In the time between waiting, the office and the driver will attempt to contact you to find out the cause of the delay, and to verify that you are still in need of the arranged transportation. Unfortunately, if there is no response, the late fee will be charged in addition to the no-show fee and the driver is required to be returned to the office.
You can ask that your driver waits for you if you are delayed. They are more than competent to wait and it ensures that everyone is satisfied at the end of the day, despite the initial problems.
Sometimes, a driver might be intoxicated or a pet may be able to escape the car and resulting in an accident. Whatever the cause of the damage, things happen and we know this. We will fairly compensate for any damage that was caused by the passengers in transportation. Our Pennsylvania Prom Limo service will provide you with an appropriate amount for the cleaning of the vehicle (in the event of illness or vomits) as well as any repair costs (such as an injury to the fabric). The cost of restoration will be discussed and detailed by us so that you are fully aware of what transpired and what must be completed.
Our goal is to stop fraud both for the cardholder and ourselves as well as ensure that there are no unneeded remainders left after the trip has been completed. This is the first step to completing this task. We need to verify that there are funds available on your account. On your online account, this check will appear as “Pending funds”. Generally, this amount is slightly higher to ensure that if damages occur during the trip, or if drinks are required at the last minute they are dealt with. If the pending amount equals more than the amount accrued in the course of the trip, the remaining amount will be paid and the remaining balance will be charged.
The dispute overcharges and complaints can be divided into two groups that are corporate and non-corporate. Corporate customers view that all the charges mentioned are correct until a complaint is filed. The complaint must be filed within ten days from the date of service. If you wish to have any concerns or disputes reviewed send us and contact us via email or fax and the charges that you dispute to us so that we can look over them and determine the best way to proceed.
Customers who are not corporate customers are subject to all charges that were at the time of service. However, any complaint must be made within 15 days. It is necessary to contact us via email, fax, or letter with the details of the charges that you dispute and the reason for disputing them.
If you fail to make the payment to us for services rendered, you will be responsible for any resulting fees including fees incurred from legal counsel and litigation, as well as accounting and other expenses from the legal process and the collection of the first payment.
We reserve the right to alter any charges or fees, except in the very rare case that our rates for service are increased here with the most reliable Pennsylvania Prom limousine service.
To ensure clients and ourselves are aware of the costs and the fees associated with services rendered In order to ensure that we are clear about the charges and fees, we provide an itemized invoices. Invoices for corporate accounts are sent out each two to four week. Non-corporate accounts will receive invoices if requested or after receipt of the charges.
We will store the funds on the client’s credit card for up to one year. If the client does not pay by card, we’ll require that payment be made within the time frame specified. Corporate accounts: payments must be made within fifteen days of receiving the itemized invoice. Anyone who does not have an account with a corporate entity must pay the charges when the service is complete.
The price for the service is calculated by the distance at which points are from one another and in what zone they are located. Based on the number of miles and points you earn Corporate accounts might qualify for significant discounts. If you own a corporate account, please give one of our agents a call and we’ll see if any special discounts can be offered based on the amount of usage.
Many of our vehicles can be hired on an hour-to-an per. This type of service is dependent on the specific location as well as the number of hours needed.
A driver will wait at the designated pickup time for a certain period before returning to the office. If the pickup location is an airport, passengers are given a thirty minutes grace period to make a domestic flight. If the flight is international, then the passengers get an additional 45 minutes grace period. The grace period in normal pick-up areas is ten minutes. If it is longer than ten minutes, waiting time will be charged.
Remember that drivers review every flight and if delays are posted, then there’s no waiting time to be charged for the delay.
It’s normal for passengers to have to stop at a smaller like a coffee, the bathroom, etcetera and these stops will not be charged. If, however, there are excessive delays or lengthy wait times in between those stops, charges will be incurred. Call our office at most reputable Pennsylvania Prom limousine company to discuss possible costs.
If there are routes that have tolls and the tolls are charged, then the costs are paid to the user.
Meet & Greet
Our Pennsylvania Prom Limo offers meet and greets services to our clients. You can meet and greet in certain vehicles at no cost, so be sure to inquire. If not, there will be a small charge. The driver will wear a sign with the name of the passenger and stand at the customs exit or the location at which baggage is picked up. The waiting time for passengers is shown below. They may be determined by international or domestic flights.
Any parking charged by airports is directly charged to the customer. The fees range from $8 and $16, however, they will vary based on the length of time that the driver waits for passengers. All fees are paid directly by the airport and not our company.
Gratuities are added to every trip and are charged, but it is not the tip for the driver. You may give your driver a tip based on the level of service they provide and their satisfaction with the trip.
Baby seats are available on request; however, we need to know in advance when you make reservations. It’s recommended that the guardians of the child bring an infant seat instead.
On certain holidays and in severe weather, there will be an additional charge. The amount charged will be different depending on the travel duration and the severity of the weather, as well as the time. The holidays that are subject to the cost will be charged are Memorial Day, Labor Day, New Year’s Day, 4 th of July, Thanksgiving, and Christmas.
Once you are certain about the date and time of the occasion, it is ideal you book your prom Pennsylvania limo in advance. We offer discounts and deals when booking in advance too. We also ensure no extra charges are added at the end of the service.
We will be pleased to offer you our services for limo hire in Pennsylvania, and we look forward to assist you with a sophisticated and stylish limo ride.